Where should you look to find information about a forklift’s controls if unfamiliar?

The manufacturer's manual is the most reliable source for information about a forklift's controls, especially if you are unfamiliar with the specific model. This manual typically contains detailed instructions, diagrams, and descriptions of each control, ensuring that operators can safely understand and utilize the equipment. It is tailored to the specific forklift model, providing accurate insights into operational guidelines, safety protocols, and troubleshooting tips.

While other sources like the SWMS (Safe Work Method Statement), policy and procedure manual, or even an internet search may offer relevant information, they might not provide the detailed context needed for the specific forklift in question. The SWMS focuses on broader safety practices rather than specific equipment controls, and the policy and procedure manual outlines company practices without detailing individual machinery functions. An internet search can yield a variety of information, but it may not always be specific, accurate, or applicable to the exact model you are operating. Hence, consulting the manufacturer's manual is the best approach for comprehensive and reliable information on forklift controls.